FAQ

  • FAQ

    • Which Sub-Zero Appliances Does JC Refrigeration Support?
      We're proud to specialize in Sub-Zero refrigerator services in Orange County and throughout Los Angeles and Ventura Counties as well. Specific units that we service include Pro 48 refrigerators, wine storage equipment, and built-in refrigeration.
    • Do Your Technicians Have Specific Training Or Skills To Work On Sub-Zero Appliances?
      Every technician works directly with Sub-Zero to obtain their specialized training. They keep up with their skills through continued support and visiting with customers during their yearly maintenance appointments.
    • Are Appointments Limited During The Week?
      JC Refrigeration is your trusted Los Angeles, Ventura, and Orange County Sub-Zero refrigerator repair service. We're available every day of the week, including weekends and holidays, by appointment only. We also offer emergency services.
    • How Rapidly Can My Repair Be Completed?
      Our service experts are known for their quick turnaround. In most cases, our technicians carry Sub-Zero parts on their trucks so that there's no downtime.
    • Do I Have To Wait All Day For A Technician's Arrival?
      Our Orange County Sub-Zero refrigerator service professionals offer an arrival window of two hours for your appointment time. A courtesy call also occurs about 30 minutes before the technician's arrival.
    • Why Does The Condenser Require Cleaning?
      Dirt creates blockages that put stress on the appliance's condenser. Extend the life of your appliance while saving on energy costs with regular cleaning.
    • When Do I Schedule A Condenser Cleaning?
      Plan for an annual cleaning by an Orange County Sub-Zero refrigerator repair professional whenever it is convenient for you. Your equipment should keep running well as long as we are able to schedule maintenance once a year.
    • Should I Worry If Ice Is Building Up In The Freezer?
      Ice indicates a broken seal or door obstruction on the appliance. Look for any items that are breaking the seal at the door.
    • Why Won't The Freezer Produce Ice?
      The water supply must be activated with a properly inserted ice bucket. Check these items before contacting a repair professional.
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